Weekly Update # 16

A whole ‘nother week gone by.  Time sure does fly!  Except when you’re stuck in a training room for 8 hours a day.  Then time just crawls slowly, in a meandering fashion, in some direction not always forwards.  Outside of work, time seems to go double speed.  Now that I’m a 9-5er, there doesn’t seem to be enough hours in the day.

This past weekend, I got to spend time with new friends and old.  Went Christmas shopping (which ended up being oh, that’s cool I wanna buy that for myself shopping) with a new friend from work and then did a bit of drinking with an old friend until the most massive headache I’ve ever experienced hit.

I have a new theory about these mysterious headaches.  I’m about a year overdue for a new prescription on my glasses.  Now, if that’s the main issue or just making things worse, I have no idea, but I will bet money that it is not helping things.  Trouble is, I can’t get in to see a doctor until I’m on my regular schedule for work and have Mondays off.  And I should be on my regular schedule at the very end of the month, but since we haven’t had all the phone time we’re supposed to get before we hit the floor, there’s talk that our training might get extended.  Which means more weeks of M-F 9-5:30 instead of my desired Tues-Sat 11:30-8 (well, 12:30-9 on Saturdays).

Speaking of phone time, we’re STILL not on the phones.  Last week in the classroom before we’re on the phones all day.  We were supposed to start taking calls way back two weeks ago and slowly building up to taking calls all day, building our experience as well as our confidence since we’d only take basic calls at first.  Now we’re expected to do everything straight off the bat, basically.  Yesterday we finally got the OK that we have all the clearances and permissions we need to actually get on the phone systems.  So tomorrow we’re supposed to start on the phones in the afternoon.  Everyone’s freaking out – myself included.  Those of us that have no call center experience are more or less terrified.  And even those of us with the experience are nervous about getting all the information right.  We deal with patient medications and if we say a wrong thing, it could have serious real-world consequences outside of someone getting pissed that their package didn’t arrive on time.  That’s a frightening thing.  On top of all that, I’m a perfectionist, which means if I screw up my first call I’m going to spend the rest of the day berating myself for it, and every failed call after that.  I’ll probably leave work tomorrow ready to burn something to the ground.  (Burning things to the ground is my go-to stress relief saying.)  So, that’ll be fun.

Nothing else is really new.  Slowly working on getting all my Christmas gifts made.  Very slowly.  I find myself going to bed around 8:30 PM most nights.  Then I end up waking up several times throughout the night.  It leaves me tired all the time.  I’ve always had problems sleeping through the night (and by always, I mean I’ve been struggling to find a solution that works for me for the past year), and maybe this is also contributing to my headaches.  And I’m always achey and stiff.  I feel like I need about a billion deep-tissue massages to feel physically relaxed again.  Ugh, I really need to go see all sorts of doctors that I’ve been putting off seeing.  At least I have my work schedule as an excuse to continue to procrastinate with my health. (PRO TIP: Don’t actually ever procrastinate with your health – I am a bad example.)

That’s about it, I guess.  It’s nearly 9 PM and I’m looking over at my bed.  It beckons me.  It’s pillows and comforters and softness and warmth.  Yes, bed, I’ll be there shortly, wrapped in your sweet slumber.

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